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CongratuIations yourRoof isCovered FREELimited Time

Thank-you for your interest in working with RBC in our community and sustainability journey! You will proceed through 3 stages in our registration and application process: Thank you for thinking of Academy Sports + Outdoors and using our online system to submit your proposal or donation request. We use this on-line submission system to objectively evaluate each in-store registration/sign-up request, sponsorship request, and donation request we receive. We do not accept requests via any other method. If you are using this system for the first time, please click register. If you already have a username and password, please enter and click log-in. We look forward to receiving your request. If we have any further questions or interest, we will contact you. Please allow AT LEAST 6-8 weeks for a response. If you have grant program related questions, please use the Contact Us page of the RBC Community and Sustainability site to direct your inquiry appropriately. For questions about using the RBC online grant system, e-mail us at smartsimplesupport@rbc.com For technical assistance, please contact SmartSimple Support at 1-866-239-0991 or support@smartsimple.com. Helpful Information Creating your Account: If you are a first time user, you will be guided through an account creation process that includes entering your profile information. This information can be updated at any time by clicking on the “Update Profile” quick link. It is important that your name matches your government issued photo ID (driver’s license, passport, etc.) as this is used for identification purposes when taking your exam. The “Your Name Displayed on Certificate” field is where you enter your name as you want it to appear on the E-certificate when you successfully pass an exam. Please note that your account is created after you purchase your first exam. When the purchase is confirmed, you will receive an email with your account username and temporary password. If you have not received this email, please check your junk or spam folder in your inbox. You will be prompted to change your password at first login into the site. NOTE: If you enter your profile information but navigate away from the site or close your browser before purchasing your first exam, your profile information will be lost and you will have to start over. Changing your Password: If you have forgotten your password, click on Forgot Password link. You will be asked to enter your email address where your new password will be sent. If you did not receive your email with Password: In some cases, we have found the email has been sent to a junk or spam folder instead of your inbox. You may also need to check your company firewall as this could be the cause since the email has the word 'password' in it You can change your password at any time by clicking on the “Update Profile” from the menu of your Dashboard. Changing your Name or Name on your Certificate: After creating your account, we restrict your ability to change the First Name, Last Name, Email Address, and Name on Certificate fields to prevent any security breech. If you need to make a change, please contact us by clicking the “Contact” link at the bottom of the page. Please note that we require documentation in order to change this information. Our Support team will let you know what documentation is required depending on the change you wish to make. Ordering a new Exam: Ready to order a new exam? Click on the “Click here” link which will take you to the Exam Order page. Choose your exam from the pulldown listing, then select “Next”. If you are using a voucher, validation for partner code, they are exam specific so there is no need to select your exam type from the drop down. Voucher or Validation Code: Enter your voucher or validation code into the Voucher # box. NOTE: If you received an error “You are attempting to order an exam you are ineligible for” while using a Voucher, fix this by clearing the exam name in the “Choose an exam” section, as the Vouchers administered are exam specific. Partner Exam Code: IMPORTANT: Ensure you enter your partner code during registration as there is no way to add this code at a later time. Enter your partner code in the “Partner Exam Code” box. Once all information is complete, click “Next”. Language: Choose the language you wish to take your exam. Special Assistance: If you require any special assistance or accommodations, please fill out the Tableau Accommodations Request Form BEFORE you complete the exam order. Once the request is submitted with all required information, you will receive a response within seven (7) days. Non-Disclosure: You must read the Tableau Non-Disclosure Agreement and then click the “I Agree” checkbox in order to continue. You cannot continue if you do not click the “I Agree” checkbox. Payment Options: Our payment offerings are: Visa, Master Card, American Express & Visa Debit. You will now be directed to the Moneris website to complete the payment transaction. Once the transaction has been processed, you will be able to print off a PDF receipt for your records Click “Next” to be directed to our Live Online Proctor Center, where you will schedule your proctored exam. Scheduling Exam Expiry Date Notice! It is important to take note of the Exam Expiry Date (6 months from exam purchase). You will not be able to schedule past your expiry date. Don’t Delay! Exams are scheduled using our scheduling website. Here are the steps: 1. Click “Exam Detail” on your Dashboard. 2. Click “Schedule Your Exam” 3. You will be taken to the scheduling website to schedule your exam. 4. Click on “GO!” Next to your exam shown. 5. Use the calendar to select a date and time. Once your date has been selected, the available timeslots will be shown. PLEASE NOTE: The times represented reflect the local time associated with your computer. If your computer's time zone is set to the time zone you wish to schedule in, select a time, otherwise contact Support. 6. Select timeslot 7. Verify appointment start time, click “Next”, click “Continue”. Click “Ok” to confirm. 8. Don’t forget to 9. You will then see your exam with your scheduled time on the screen Email Confirmation: The scheduling system will send you an email confirming the date and time. This email also includes a secure link to your exam. Save this email as it provides important information to ensure success on exam day. Log into your Dashboard to view the Exam details. Your Exam Dashboard: Your exam dashboard is your home base. • Click the “Click here” link next to the “To order a new exam” and schedule a new exam • Click the “Receipt” link to open a PDF version of your exam purchase receipt for printing or sending. • Click “Exam Details” for scheduled exams to see your exam date and time or to reschedule your exam • Click the “Take Your Exam” button on the day of your exam to jump right to the exam session. • Click “Exam Details” for exams you have taken to get detailed information about the exam. • Click the “Result Details” link to get detailed information on how you did on an exam that you have taken. Your Title Dashboard: • Showcase your new title in Tableau’s Certification Directory. Simply click on “Title Dashboard” and put a “check mark” in the Directory section. You can see your name and other Candidates names in the list by clicking on the “Tableau’s Certification Directory”. Note: This update can take up to 7days to have your information updated • Click the “e-Certificate” link to open a PDF version of your certificate for printing or sending. • The “Tableau Certification Directory” is not available for V8, V9 and V10 exams Rescheduling your Exam: You can reschedule your exam from your Dashboard by clicking the “Exam Details”. Here are step by step instructions to reschedule an exam: 1. Click “Exam Details” on your Exam Dashboard. 2. Click “Schedule Your Exam”. 3. You will be taken to the scheduling website that displays your upcoming exams. 4. Click “Reschedule” to select a new date and time or “Delete” to cancel your scheduled exam. 5. Click OK. a. Note: The confirmation screen can show “delete” as the system is deleting the current appointment to reschedule a new appointment. If you choose “Delete” this will remove the exam session from the Proctor Center, however you can schedule this at a later date from your Dashboard (within your 6 month expiry) This will not cancel your exam registration and you will not lose your exam payment. 6. Select a new date and follow the steps noted above (Scheduling Exams) Testing your System The email confirmation you receive after scheduling your exam will include instructions to test your system. Every exam environment is the same for all exam takers. It is very important to ensure your network and computer meet the requirements outlined on the Tableau Certification website: http://mkt.tableau.com/files/Tableau-Certification-4-steps-to-exam-success.pdf to ensure the virtual machine runs at optimal performance. Taking your Exam Log into your dashboard and click “Take Your Exam”. This will take you to our proctored website. Click on the “Start Exam” button. Note: This button will be greyed out until 60 sec before your scheduled start time. You will not be able to connect early. There is a 15 minute grace period only from your scheduled start time should you arrive late. If you are not able to connect in this timeframe, you will need to reschedule. Communicating with your Proctor If you are unable to connect, or are having difficulty establishing communication with your Proctor, please click the chat link provided in your confirmation email to connect with a Technical Support Team Member: https://proctoringsupport.onlineproctornow.com/api/start_session.ns?issue_menu=1&id=104&c2cjs=1 Contact Information If you have any questions or need further assistance, please email exams@loyalistexams.com If you have any questions regarding the Tableau Certification program, please refer to: http://www.tableau.com/certification Helpful Links Tableau Certification FAQ - http://mkt.tableau.com/files/TableauProductCertificationProgram.pdf Tableau Tech Guide - http://mkt.tableau.com/files/Tableau-Certification-4-steps-to-exam-success.pdf How to Register: Step-by-Step Instructions for Teachers Looking for a little more assistance with the Registered Yoga Teacher (RYT®) registration process? Follow these step-by-step instructions: Create an Account / Access Your Account If your Registered Yoga School (RYS®) created an account for you, you should have received an email inviting you to register with Yoga Alliance®, with a link to reset your password and access your account. Alternately, you can create an account yourself. Enter your basic information (name, email, password) to create a new account. Either way works and will lead you to Step 2, below! Submit Your Training Program Information From your new account dashboard, click on “Register Now” under Teacher Registration. Select your desired designation to show the registration Requirements for that designation Enter your training program details: Select the designation of the training you completed. Enter the start and end date of the training. Identify your RYS. Enter the name of the school where you completed your training. Select your RYS from the list of schools. If you are registering as RYT 500 and your RYS appears as invalid, please confirm whether your school is a RYS 300 or a RYS 500. Upload an electronic copy of your certificate. Browse for your file. The file size of your certificate may be up to 12 MB and must be in an acceptable format (PDF, JPG, GIF or PNG). Send Request. Use the “Send Request” button to submit your Program Confirmation Request to your RYS. Enter your teaching hours: Except for RYT 200, all designations require teaching hours for registration or upgrade. The teaching hour Requirements for the designation you selected will be shown in the teaching hours section. Please note teaching hours must be entered with a start and end date after the completion of your first RYS training program. You can enter teaching hours in groups by date range or class type. Wait for RYS Confirmation Your RYS must confirm that you completed training. When you submit your Program Confirmation Request your RYS will be notified. Once someone from your RYS confirms you completed the school’s yoga teacher training program, you will be notified via email and invited to complete your registration. Pay Fees When you’re ready to complete your registration, login to your account to pay your membership fees. Click the green “Pay Now” button to submit payment by credit card or PayPal (we do not accept checks, cash or money orders). Review Your RYS Once your payment has been processed, click the “Review Now” button to complete a survey of your RYS. If you do not complete the review immediately after submitting your payment, you can return to your dashboard and the “Review Now” button will appear. Your registration is not complete until you have filled out a review of your training. Publish Your Profile You must publish your profile in order to appear in the Yoga Alliance Directory. You will be prompted to edit your profile when you complete your review. To edit your profile at a later time, use the My Profile link on your teacher dashboard. 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